Coronavirus (cOVID-19) Update

How Georgilas Cave House is going to welcome you again:
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• Our house-keeping approach will be fully in line with “Tourist Accommodation Health Protocol” [Ministerial Decision n. 1881/29.05.2020, GG 2084/30.02.2020].
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• The position of Manager in charge of implementing the action plan for suspected cases is held by Katerina Kritikou, the property owner, with the assistance of Anastasia Kritikou, the property manager (to be referred to as “accommodation staff”):
       → Accommodation staff are trained in abiding the protocol.
       → Accommodation staff discreetly monitor guests and where they recognize guests’ symptoms, they will report them directly to the health care provider.
       → Accommodation staff must take all the necessary hygiene measures (hand washing), keep a distance of at least one meter from customers (avoid handshakes, etc.) and follow all the appropriate rules of hygiene.
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• The position of the Collaborating doctor will be determined by the Medical Centre of Naxos, the local care provider of primary health care.
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• Accommodation file and event book:
       → For the purposes of public health protection, the accommodation must keep a record of all people staying thereat - name, nationality, date of arrival and departure, contact details (address, telephone, e-mail), so that it is possible to communicate with these people in the case of any COVID-19 incident.
       → It is necessary to record and keep the service book and events up-to-date.

• Accommodation services:
       → The reception area contains antiseptic for use by the guests and visitors.
       → The check-in check is solely performed in an open space.
       → Extension of check-out and check-in between stays: check-out until 10.30 am and check-in from 3.30 pm. This change in the time interval between each check-in and check-out is mandatory to ensure that between different guests the room is thoroughly cleaned and disinfected, as well as that the room has undergone adequate natural ventilation.
       → Prohibition of entry in the accommodation rooms for non-residents.
       → When requested, the following services are available: a) provide useful information to health care providers, public and private hospitals, COVID-19 reference hospitals, pharmacies, etc. located in the area and b) provision of Personal Protective Equipment (PPE) for the case of an incident, such as gloves and disposable masks, antiseptics, cleaning wipes, aprons, long-sleeved robe, laser thermometers.
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• Cleaning protocol & Cleaning staff:
       → For departures we engage in a) regular cleaning and waiting 24 hours before the room is available to a new guest; b) good room ventilation during the time duration between stays; and c) checking the proper operation of dishwashers in terms of temperature (65 degrees Celsius) with the usual dosage of detergents.
       → Reinforcement of sanitary services in all public areas and especially in "high risk" objects and surfaces (e.g. knobs, keys).
       → Room cleaning during the stay and daily change of clothing and towels is not allowed.
       → Cleaning staff: a) use a simple surgical mask and/or social face mask and gloves during working hours; and b) place used bedding and towels in a special, closed, marked bag in order to be transported to the laundry area.
       → It is emphasized that hand washing and opening doors and windows for natural ventilation of the space daily are the most important means of prevention.

• Linen closet:
       → Towels are washed in-house in hot cycles (60 degrees Celsius) with the usual detergents.
       → Beddings are washed by an external partner and are delivered to the accommodation in in closed plastic bags.
       → Clothing are transferred to the houses inside closed marked bags.

• Swimming pool:
       → Chlorination: proper operation and maintenance of chlorination systems in accordance with current legislation. It is recommended, according to the WHO guidelines (Guidelines for safe recreational water environments - Volume 2 - Swimming pools and similar environments), that the residual chlorine value in tank water be 1-3 mg / L for swimming pools. Manual control of chlorine levels should be performed every 4 hours for swimming pools and keep a record file of this.
       → PH adjustment: pH values ​​in the water of recreational water installations should be maintained within the limits provided by current legislation. Regular measurement and maintenance of pH recording files every eight hours during the operation of the swimming pools.
       → Shower before and after entering the swimming pool is strongly recommended.  
       → Number of swimmers: the total number of people entering the swimming pool at any given time is maximum 22 (i.e. one swimmer per 2.5 m2 of water surface).
       → Keeping distance: the layout of the seats (chairs, sun loungers, etc.) should be such that the distance between the seats of two people in two different umbrellas or two people living in different rooms should be at least 2 meters from each direction.
       → Use of materials or protective covers that can be easily cleaned in order to effectively disinfect the seats.
       → Pool towels are provided upon request in order to cover the entire surface of the sunbed.
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• Open-air common areas & BBQ:
       → Furniture strategic placement to avoid overcrowding in public areas (4 people / 10 sqm)
       → For the BBQ we engage in regular cleaning and waiting 24 hours before the BBQ is available to a new guest.